Global companies are often looking for multilingual capabilities for different reasons: scalability, people management, global standards, consistency and operational excellence. At the same time, customer interactions are becoming more complex so customer care centres are being transformed to support the whole customer journey through the best blend of digital channels and human touch.
In Comdata we are expanding our services to global clients through a specific delivery strategy focused on a People-centric approach to ensure that the customer experience is consistently high quality.
Our Multilingual Hub in Bucharest is the perfect example of this tailor-made strategy for global clients.