The NEAT (Nelson Hall Vendor Evaluation and Assessment) is an in-depth screening evaluation that assesses vendors against their ability to deliver immediate benefits to buy-side organizations and their ability to meet clients’ future requirements. The NEAT is released by NelsonHall, which is the leading business process services and IT services research and analysis firm.
Comdata Group’s extensive commitment to the optimization of customer complaints process, and its ability to improve the customer experience services for Energy & Utilities companies have been highlighted by NEAT’s model.