The NEAT (Nelson Hall Vendor Evaluation and Assessment) is an in-depth screening evaluation that assesses vendors against their ability to deliver immediate benefits to buy-side organizations and their ability to meet clients’ future requirements. The NEAT is released by NelsonHall, which is the leading business process services and IT services research and analysis firm.
L'engagement considérable du Groupe Comdata envers l'optimisation du processus de traitement des plaintes des clients ainsi que sa capacité d'améliorer l'expérience client pour les entreprises du secteur de l'énergie et des services publics ont été mis en évidence par le modèle du NEAT.
