Branding a product means giving a product, a face, a personality and a story. Great brands understand best how to feed every day this story and develop this personality through customer support at every step of their experience.
Today we are the voice of some of the greatest brands in the world, telling the story of these extraordinary brands, making sure their customers are happier and more loyal day after day.
Scoring, Segmentation & Targeting Lead generation & Sales Campaign management Sales Field appointment management B2B Field Sales Up Selling/Cross Selling Churn Prevention/Retention Tariffs, Migration & Services Extensions.
Customer Care B2B & B2C, Commercial and/or Administrative Loyalty management Support to offices/network, B2B2C, Services Desk for Customer Employees Technical support, IT solutions, Help Desk.
New Product/Service proof of concept Demographic & Research Market Study & Benchmarking Marketing & Satisfaction surveys.