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Gartner reprint

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Digital leaders are using digital adoption solutions to empower staff and improve performance - while other businesses are still struggling with digital adoption and training, as Gartner has highlighted in its report Improve employee usage, engagement and productivity with digital adoption solutions.

At Comdata, our ‘augmented’ agents now use digital tools and analytics to improve customer experience and interaction, and also enjoy new options for collaboration and work@home with Comdata Smart Hub. 

We believe the Gartner report shows some of the challenges of digital transformation, but with the right digital solutions, the benefits in terms of customer management, customer experience, performance and employee engagement far outweigh them.

Gartner disclaimer
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Source: Gartner Improve Employee Usage, Engagement and Productivity with Digital Adoption Solutions, Melissa Hilbert, Stephen Emmott, 25th November 2020

Get Gartner: Improve employee usage, engagement and productivity with digital adoption solutions

Gartner: Improve employee usage, engagement and productivity with digital adoption solutions

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