Bucharest, Romania

Wanted for our Global Clients Division Romania: One amazing human being; Strong in making magic happen; generous in spirit, daring and unafraid.

Do you love being around people and making them happy? Are you a good listener, a bit of a problem solver with great communication skills?

Then, this job is for you!

Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

 

Requirements

  • Advanced German and English
  • Ability to provide high levels of customer support at all times
  • Strong interpersonal and communication skills
  • Problem-solving oriented
  • Ability to work well in a team as well as on your own
  • Basic IT skills, including using multiple operating systems

Job description

  • Solving client's requests via e-mail, chat, and phone call
  • Working with internal and client provided ticketing system
  • Ensuring all communication is handled professionally and promptly but with a human touch
  • Demonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brand
  • Building a special connection with customers and providing exceptional service

 

Benefits

Come to Comdata! We have attractive compensation and incentives:

  • Fixed salary
  • Compensation along with rewards & recognition performance-related bonus scheme;
  • Meal Tickets
  • Free Coffee and Tea
  • Free NETFLIX subscription
  • Transportation allowance
  • Free health insurance Package at Regina Maria
  • Relax areas
  • Baby birth package

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

Flexible shifts between 09:00 – 21:00 (Monday - Friday)

  • Onsite Massage;
  • Free Fruits Twice a Week;
  • Gym subscription at SWEAT
  • Dynamic Intelligent Chairs
  • Great Air Quality in the Office
  • Psychologist in the Office

 

About us

Comdata, a leading innovative global service provider in Customer Interaction and Process Management is opening a new multilingual site, situated in the newest building office in Bucharest, The Light One (Politehnicii area).

The new Multilingual Centre will allow Comdata to be one of the most important multi-lingual BPO providers in Romania. Comdata have been helping clients to maximize their customer value since 1987. Combining an international footprint with strong local expertise, our teams of over 50,000 passionate employees work in 30 languages across 4 continents and 22 countries.

Back-office Technical Support with German and English

Personnal data

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