Ronen Melnik, Head of Comdata Digital, shares his insights on the state of digital transformation and how businesses can more effectively take the digital leap through embracing business process outsourcing (BPO)
Following the acquisition of the Help and Service Desk division from SMS, Comdata has recently launched in Spain & Latam a new business area which aims to provide a full range of Technical Assistance Services with a distinctive B2B approach.
“Our aim is to find and provide the best blend of people, technologies and processes". Interview with Nicola Benedetto, Head of the "Customer Process Re-engineering" Center of Expertise at Comdata Group
For three years now, Comdata has worked alongside the world leader in ride-hailing business, supporting its growth and development. Through structured and responsive organization, Comdata’s teams are ready to assist this constantly growing global player
Companies are nowadays mobilized on managing customer journeys as a THE major differentiation actor, and driver of value creation. This becomes even more critical as the final customers are now empowered to easily communicate their satisfaction or dissati