Comdata Group strategies and prospects in the face of an evolving market driven by digital technology.
Vincent Placer, Comdata expert in Retail and e-commerce sector, shares his insights on the continued customer evolution and the need for a seamless experience
The italian newspaper Corriere della Sera shows how important customer experience is, and how externalization can turn into an accelerators for innovative technologies.
In big organizations like Engie, improving and adding automation into the Back Office can, indeed, improve effectiveness and efficiency.
In the digital era The customer is more than ever the central element of any commercial strategy.
Ronen Melnik, Head of Comdata Digital, shares his insights on the state of digital transformation and how businesses can more effectively take the digital leap through embracing business process outsourcing (BPO)
“We’re now selling an approach and not just a service.” Interview with Massimo Canturi, CEO of Comdata Group
Following the acquisition of the Help and Service Desk division from SMS, Comdata has recently launched in Spain & Latam a new business area which aims to provide a full range of Technical Assistance Services with a distinctive B2B approach.
Are you looking for a special breed of partners to manage your customer interaction & process? The Digital Era opens new ways to enhance the relationship between brands and consumers but also brings complexity...
The Group has been named a Leader on the Cost Optimisation Focus and Innovator on the CX Improvement Capability Focus.