Comdata Group - COO
Andreas joins the Group as the person responsible for coordinating and optimizing the Group's operational activities, identifying process improvement opportunities and lead service innovation. During his 25+ years of professional development, including 20 years in the Call Center/BPO industry, he has held several Operations and General Management positions with leading BPO service providers, such as Teleperformance, Sitel and TeleTech, in Europe and Latin America. Before joining Comdata, he worked with Sutherland Global Services, where he was responsible for the delivery and development of its Latin American operations. He graduated as Diplom-Ingenieur (BSc) in Telecommunications from Trier University of Applied Sciences, Germany, and with an MSc in Software Design & Development from the University of St. Thomas in St. Paul, MN, USA.