In many countries, deregulation and privatization of the market have been already implemented. In any case, customer-centric CRM solutions are tomorrow's challenge.
For example more than 20 years, we have built a steady expertise in the Energy/Utilities sector. Why do leaders of this sector trust us?
- We cover with efficiency the entire service offer, for customers as well as dealers, or the distributing network.
- We provide our clients with multi-channel, hyper flexible operational solutions, for front-office, sales administration, or back-office activities. We can add to your operations cutting-edge technologies and optimized back-office platforms, document management systems, which enables you to - provide your customers with an effortless experience - grow your business and improve your business efficiency - reduce the cost of you CRM operations.
- We have an unparalleled track record in the sector : - efficiency improvement by 10 to 30% for some back-office activities - some of our clients have been elected "Customer Relationship of the year" 11 years in a row in their country.