We have been pioneers in delivering outsourced customer processes, and have gained deep domain experience in this sector. We have, with our customers, experienced the sector transformation into a customer-centric one, post-deregulation and privatization, across multiple geographies.
Our process excellence skills and unique platforms make us a reference player in this sector.
We bring advanced skills, excellence in service management, multi-channel interaction capabilities, and cutting-edge technologies, and we help utilities to grow their business cost-effectively.
Our offerings include back office and customer interface services, document management, sales support, and ICT supporting platforms.